General Customer Support
Need a hand? From troubleshooting to tracking numbers, we're here with the answers you need.
Troubleshooting
Orders & Shipping
- How is shipping charged?
- What is Your Return Policy?
- Do you ship internationally?
- How long should it take to get my order?
- What shipping services do we provide?
- When do orders ship?
- How do I track my order?
- How to update your shipping address or payment information
- Cancelling an Order on Vivipacks.com
- How to reschedule or skip a subscription shipment and/or update your order quantity