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How to update your shipping address or payment information

To update your subscription shipping address:

  1. Log into your Vivi account and click ‘MANAGE SUBSCRIPTIONS’ under your order history
  2. Select ‘Address & payment details’ from the sidebar menu
  3. Select ‘Manage addresses’
  4. Enter your updated information into the address form
  5. Click ‘Save changes’

To update your subscription payment information:

  1. Log into your Vivi account and click ‘MANAGE SUBSCRIPTIONS’ under your order history
  2. Select ‘Address & payment details from the sidebar menu
  3. Select ‘Manage payment methods’
  4. Next to the method you wish to update, select ‘Edit’
  5. Click ‘Send edit payment link’ to receive a secure link via email to update your payment information