How to skip, swap, or add products
First, log into your Vivi account and click ‘MANAGE SUBSCRIPTIONS’ under your order history. From here you can:
Skip a product:
- Select ‘Manage subscriptions’ from the sidebar menu
- Under the product you’d like to skip, select ‘Manage this subscription’
- Select ‘Skip’ next to any products you wish to skip until your next shipment
- Click ‘Yes, skip this order’ to confirm
Swap for a different product:
- Select ‘Manage subscriptions’ from the sidebar menu
- Under the product you’d like to swap out, select ‘Manage this subscription’
- Select ‘Swap this for a different product’
- Select ‘Swap’ under your new selection
- Click ‘Swap product’ to confirm
Add a product:
- Select ‘View your next order’ from the sidebar menu
- To add a new product, shop from the ‘You may also like’ section or select ‘Browse all products’ to continue shopping